Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. There are certain situations where only partial refunds are granted: (if applicable). * Any item not in its original condition, is damaged or missing parts for reasons not due to our error. * Any item that is returned more than 30 days after delivery
We love our customers. Therefore, we offer a 100% satisfaction guarantee*. If you for some reason don’t like the experience or how the product performs, just contact us within 30 days of delivery for your refund. All Returns subject to a 20% restock fee at our discretion. A refund will be issued in the same form as the original payment within 30 days of receiving your return order. *Please note that the Satisfaction guarantee does not apply to discounted products.
Please email: firstname.lastname@example.org to let our Skin Care Support Team know about the issue and why you would like to return your order.